'Cango Wk 4 Swot\r'

' bone Analysis: Swot stands for strengths, weaknesses, opportunities, and threats. The SWOT analysis volition assist CanGo understand the opportunities that ar obtainable and what threats may feed an effect on its furrow. Before abject onward with new gambles CanGo take to evaluate the written text they currently present in the foodstuff. Performing a SWOT analysis technique would be precise beneficial at this point and leave rent along as the baseline to elaborate on a strategic plan for the organization.C&G consultants have been supervise CanGo’s routinees for quite sometime, and we have substantial the by-line preliminary SWOT analysis: Strength: ? buy an automated repositing and retrieval schema (ASRS) would religious service to modify the w beho do, by purchasing an automated storage and retrieval system it is a great clo authorized for CanGo’s handling inventory in a much effective and efficient manner. ?CanGo has had tremendous i ngathering over the past couple of years. CanGo has to a fault been accept for as one of the fastest growing fine business in the Hudson Valley. CanGo is continually looking to venture out into other airfields, in an effort of change the overall organization. Weaknesses: ?One of the biggest issues is the fact that CanGo does non have a Vision and Mission Statement. Without a resource and mission the organization does not have a clear direction of the organization. ?CanGo is too missing a strategic plan, without a strategic plan thither is no roadmap for growth and prosperity. Strategic planning exit help you fore suck in and react quickly to grocery changes and opportunities.CanGo should pick out these strategic plans routinely, by doing so it helps you to see opportunities earlier and set up contingency plans so threats ar minimized. ?Lack of a system analysis and programmer is also a weakness for CanGo, in general a system analyst would hold that the requirements set forth by the business be captured and entryed correctly forward the solution is developed and employ. Currently this is not happening for CanGo, so this is an area that penurys to be addressed, without it CanGo would not have the acquaintance of understanding how present and future business needs will impact the olutions and the implementation mould. Opportunities: ?Investing in an in-house database that incorporates into an automated storage and retrieval system ASRS. to the full automated and integrated storage systems are the ultimate in warehouse management and efficiency. They allow for double-dyed(a) integration of the caller’s ERP software with warehouse retrieval storage system. Order picking is optimized and controlled. ?CanGo would also returns from updating their website to reinforce corporate and fault identity, this would help their existing investment in merchandising go further.This would allow for CanGo to advertise services and reapings, pee guest relations by and through personalized services, they could also benefit by conducting market re pursuit through their website. The internet is a great opportunity for your business to compete on a much to a greater extent level playing field with much big businesses. Threats ?CanGo faces losing business from their website to other websites due to their web search taking too long, where the competition’s website is optimized and produces the results quicker Recommendations Issue 1: Marketing to the right customers and consumers is life-sustaining to every business.A caller needs to know how to market to a certain target to attract their customers so they tail end sell their goods and create a earn from their inventory. CanGo built their success onluck and they never bo on that pointd to get into the details of how their comp whatever became successful. They are lacking main(prenominal) and vital information to limit their company successful. Since there is no ma rketing department in CanGo, I would suggest for them to hire an outside company to conduct their marketing research; I believe that they would benefit from this.The upper management of CanGo should research the company that would best fit the job; perhaps choosing a company that specializes in the same industry as CanGo. in that location are many advantages to hiring an outside research company; they would be able to determine who the target customers are, where these customers are orderd, how to reach the target customers and exactly what type of product or services they are looking for. erstwhile the marketing research company determines all of these issues, CanGo would be more effective in marketing their product.Issue 2: The fact that no one is tracking where the effect is and who is supposed to be belonging on what sens lead to many difficultys. Some employees may be doing more work than others because they are efficient and everything seems to body politic on their desk while others may be receiving doctrine for work they are not doing. In the characterization we saw that Nick was tasked out with creating a process flow map, but he passed it on to person else, and that some one pass it down to cardinal more people. I believe in upright and equal work between team members so they should break down the work prior to initiating any task.There is nothing wrong with helping your teammates but not do the work for them. Passing work corresponding that can also lead to it acquiring misplaced. They should use a flow chart to track where the work is. A Gantt chart or a document flow chart seem like a perfect fit for this occasion. The document flow chart will trace the process flow chart document through the system to avoid it getting lost. Losing information can also lead to the disadvantage of secret or personal information. It can be very costly and time consuming to make all the work that was lost.No one wants to redo what he or she alread y did. Issue 3: CanGo has been experiencing issues where customers are browsing the website and even selection items to purchase and placing them in their check-out cart; however the customers are leaving the website without fashioning their purchases. It appears that the customers are experiencing issues regarding making purchases from the website. C&G consultants have a number of recommendations to arouse the shop understand on CanGo’s website. One of the reasons may be due to trust.With internet connection, people want secondment gratification. If your sale process is not hassle-free, many customers will go elsewhere. In order to keep customers approach back and to making purchases, CanGo needs to make sure that it is easy to navigate throughout the website, such as making sure that when a customer get hold of on an item it loads up in a timely fashion, time counts, when shopping on websites. Other things that could prove the website are having a scrub and pro fessional design; your home page has a huge impact on visitors.I would also involve a search box that is user friendly, this course customers can locate items that they are interested in quickly. Online customer service is another feature that would enhance business, if customers wanted to chat about checkout problems, this could nix cart abandonment. Not only can tolerate support help customers figure out your site, locate products or ask questions, live chat can be reactive, where the system triggers a chat invitation found on user behavior. Last but not least there should be links to sociable networks, such as (Facebook, Twitter, etc. , all of these functionalities would enhance the customers visit to your website more inviting and pleasurable. Issue 4: At CanGo, there is an increase in customer complaints and returns, and before they bring in a new ASRS system and spend more money, they need to correct the customer issues beforehand. If customers are not satisfied with CanG o products or the manner they are handling the ordering process, therefore kvetch is a good musical mode for CanGo to realize they are doing something wrong, so they can fix it.In order to keep loyal CanGo customers as well as get hold of more, the company needs to address where the customers complaints are coming from. This could be from the website not being user-friendly or the customer is not getting enough feedback and passing through with the purchase. If the customer does go through with the purchase, then CanGo seems to be getting more returns of the merchandise bought through the website.What CanGo needs to do is to start at the extraction to to look at the company through the eye of the customer, and they need to figure out the best way to have the customer feel great and good about their purchases from step one of the buying process to the final purchasing stage of the process. Issue 5: Website optimization is very important to online businesses, when a customer m akes a search on the website they do not want to have to wait long periods for the results.To improve the issue with the long search times they need to optimize their website and use website compression, this will allow the website to assort much faster and produce the quicker results that the customers are wanting. Issue 6: To solve is issue with where the employees that are pickers will go once the ASRS system is implemented is simple, they can look at areas that have performance and possibly quality issues and they can place these employees there as opposed to terminating them. By placing these employees in these â€Å"problem” areas, this can increase the productivity of these areas increasing more work flow.Reference Monique. (2012, January 23). [Web log message]. Retrieved from http://upandrunning. bplans. com/2012/01/23/the-benefit-of-market-research/ Best practices for stop number up your web site. (n. d. ). Retrieved from http://developer. yahoo. com/performance/ru les. hypertext mark-up language CanGo pic Week 3&4. (2012, November 11). Retrieved from DeVry University: www. devryu. net Harris, D. (n. d. ). Types of Flow Charts. Retrieved November 20, 2012, from eHow: www. ehow. com/about_5061018_types-flowcharts. html CanGo Videos Weeks 3&4. 2012, November 19). Retrieved from DeVry University: www. devryu. net Center for simplified Strategic Planning. (2011, November). Simplified strategic planning. Retrieved November 2012, from The best ways to respect employees: www. cssp. com/http:;www. entrepreneur. com/article/753340 CanGo Videos Weeks 3&4. (2012, November 19). Retrieved from DeVry University: www. devryu. net Top 10 Things Customers Expect from Your Online Store. (2012, 11 20). GetEelastic. Retrieved from http://www. getelastic. com/customer-expectations/\r\n'